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Shoreline Information Technologies
Services / Managed IT

Managed IT: Your True IT Department

Unlimited support, proactive monitoring, and fast response times — all for one fixed monthly cost. Concentrate on growing your company while we manage your business-critical IT systems.

Schedule a 15 Minute Consultation Get A Free Quote

Stop Renting a Repairman. Hire a Department.

Break-fix IT bills you by the hour, which means your provider profits when things break. Our managed plans work the opposite way: one fixed monthly cost covers everything, so our only incentive is keeping your systems running. We monitor around the clock and address needs before you know you have them.

Every plan includes CIO-level strategic planning and lifetime replacement of your network hardware — the two things hourly shops never give you, because planning ahead cuts into their billable hours.

Unlimited remote and onsite support — no hourly rates
Fast response, 24/7
Lifetime network hardware replacement
CIO service and annual technology budget included
At A Glance
24/7
support, day or night
$0/hr
fixed monthly cost, unlimited support
2 weeks
typical switch from your current provider
Talk to Us
What's Included

Everything In The Plan

24/7 Proactive Monitoring

Every server, workstation, and switch watched around the clock. Most issues are fixed before you notice them.

Unlimited Help Desk

Call, email, or chat as often as you need. Remote and onsite support are both covered by your plan.

Patching & Updates

Operating systems and applications kept current on a tested schedule — quietly, after hours.

Lifetime Network Hardware

Firewalls, switches, and access points replaced free for as long as you're a client.

Included CIO Service

Quarterly business reviews, a technology roadmap, and a real IT budget you can plan around.

Vendor Management

We deal with your ISP, phone company, and software vendors — one call to us instead of five to them.

FAQ

Managed IT Questions

How much does managed IT cost for a small business?

Plans are priced per user at a fixed monthly rate, so your cost scales with headcount — not with how many things break. After a 15-minute call we can quote your exact number.

What's the difference between managed IT and break-fix?

Break-fix bills hourly after something fails. Managed IT is a flat monthly fee for keeping things from failing — monitoring, patching, planning, and unlimited support included.

Do we have to replace our current hardware to sign up?

No. We audit what you have and only recommend replacing what's genuinely at risk. Network hardware moves to our lifetime-replacement program over time.

Can you co-manage with our internal IT person?

Yes — many clients keep an internal tech for day-to-day help and use us for monitoring, security, strategy, and after-hours coverage.

Get A Free Quote

Focus on your business, not IT. We respond fast — day or night.

Schedule a 15 Minute Consultation