Technology Platform

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Technology Platform

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Hardware

The following are hardware requirements you must meet for us to meet our service obligations. Other hardware may be supported on a “best-effort” basis at our discretion.

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Desktops

Business or Enterprise models with the following characteristics:

Make: Carbon Systems (preferred) or Lenovo
Warranty: Current
CPU: Intel i3, i5, i7 @ 2.4+ Ghz
RAM: 8+ GB
Storage: 256+ GB Solid State Drive (SSD)
TPM 2.0 Module
OS: Windows 10 Pro, Windows 11 Pro
End of Life: No

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Laptops

Business or Enterprise models with the following characteristics:

Make: Carbon Systems (preferred) or Lenovo
Warranty: Current
CPU: Intel i3, i5, i7 @ 2.4+ Ghz
RAM: 8+ GB
Storage: 256+ GB Solid State Drive (SSD)
TPM 2.0 Module
OS: Windows 10 Pro, Windows 11 Pro
End of Life: No
Resolution: 1920×1080 or higher

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Accessories

Mice: Unit supplied with Desktop/Laptop by manufacturer or Logitech (preferred).
Keyboard: Unit supplied with Desktop/Laptop by manufacturer or Logitech (preferred).
Monitor: Resolution of 1920×1080 or higher, minimum size 23″ or higher.

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Servers (Physical)

Make: Carbon Systems (preferred) or Lenovo
Warranty: Current
RAM: 32+ GB
Storage: Solid State Drive (SSD) Array
OS: Windows 2016 Standard/Datacenter, Windows 2019 Standard/Datacenter, Windows 2022 Standard/Datacenter
End of Life: No
Uninterruptable Power Supply

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Firewalls

Untangle
pfSense
Ubiquiti

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Switches

Make: Ubiquiti Unifi
End of Life: No

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WiFi Access Points

Make: Ubiquiti Unifi
End of Life: No

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Network Attached Storage (NAS)

Synology SMB and Enterprise models
End of Life: No

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Software

The following are software requirements you must meet for us to meet our service obligations. Other software may be supported on a “best-effort” basis at our discretion.

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Operating Systems

The following operating systems are supported for managed services.

Windows 10, 11 Pro/Business/Enterprise, Ubuntu 22.04 (Desktops/Laptops)
Windows Server 2016, 2019, 2022 (Servers)
Ubuntu Linux Server 20.04, 22.04 (Servers)

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